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Equitrac's customer-focused service organization is committed to delivering high-quality, responsive service and technical support to its customers and partners.

We recently launched a new Customer Technical Support Center. This Support Center has access to your account information at their fingertips, so there's no longer a need to contact local support teams.

Our team of professionals is always available to answer questions and solve problems. Our experience in providing solutions for firms across the country, across the world or right next door is invaluable in giving you the level of service that you require. We’re trained in many aspects of today’s network intensive office environment.

Our Technical Assistance Center is available Monday through Friday, 8 AM to 8 PM, EST.

Contact Our Customer Technical Support Center
Phone: 1.877.EQUITRAC (1.877.378.4872)
+1.519.885.2417 for calls outside of North America

When contacting Support regarding an existing SR (service request) please provide the SR#.

Email: support@equitrac.com




"We did our research and found Equitrac offered the best value. We have already increased our client billbacks significantly and we’re finding the tracking capabilities very helpful in managing costs and equipment and projecting for new equipment purchases."
Vanwinkle, Buck, Wall, Starnes & Davis
-- Joe Travaglini


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