Equitrac's Technical Services portfolio provides a comprehensive suite of personalized support services for our customers:

Equitrac Direct Support Services program offers customers a complete solution for all of their service needs on hardware and software solutions purchased directly from Equitrac. Our expert technical engineers provide the support that complements your in-house resources, ensuring maximum up time of your document accounting solution as well as timely software and firmware updates. As a Direct Support Services customer, you have easy access to email and unlimited incident telephone technical support as well as on-site support services.

Equitrac Direct Support Services Summary
Product Warranty and Support Services Summary

Central Support Services facilitate fast service response and resolution on a multi-national basis. Customers can convey technical issues by contacting our Customer Technical Support Center by phone or email.

Remote Support Services allow our team of knowledgeable engineers to work with you to resolve technical issues remotely.

Equitrac Partner Support Services program offers Equitrac Certified Channel Partners a complete service package for your hardware and software support needs.. Our expert technical engineers provide the support that complements your in-house resources, ensuring maximum up time of your customers' document accounting solutions as well as timely software and firmware updates. As an Equitrac Partner Support Services customer, you have easy access to email and unlimited incident telephone technical support.

Equitrac Partner Support Services Summary
Product Warranty and Support Services Summary

Contact your local sales representative for more information about our Technical Services Portfolio.